Get support

Visual Composer support is available to all premium license owners. We are proud to be ranked as one of the highest-rated customer support in the industry.

How to access support?

Before submitting a ticket, make sure to check our documentation to ensure that your question is not covered there. We always keep our Help Center up to date with step-by-step tutorials and video guides.

The pre-sales questions can be addressed via contact form or online chat at visualcomposer.com.

If you wish to open a support ticket:

  1. Log in to My Visual Composer
  2. Navigate to support section
  3. Fill in the form to submit a ticket
Visual Composer support satisfaction rate

Customer satisfaction rate

More than 96% of our customers rate their customer support experience as good and excellent.

Visual Composer support first response time

First response time

We care about you and are proud that our average first response time is less than 60 minutes.

Visual Composer premium support feature highlight

Support highlight

Our customer experience is highlighted as one of the best features by 80% of our premium users. 

Roadmap

Find out the next big thing coming to Visual Composer Website Builder.

Feature requests

Missing an important feature to improve your workflow? Let us know.