Get support
Visual Composer support is available to all premium license owners. We are proud to be ranked as one of the highest-rated customer support in the industry.
How to access support?
Before submitting a ticket, make sure to check our documentation to ensure that your question is not covered there. We always keep our Help Center up to date with step-by-step tutorials and video guides.
The pre-sales questions can be addressed via contact form or online chat at visualcomposer.com.
If you wish to open a support ticket:
- Log in to My Visual Composer
- Navigate to support section
- Fill in the form to submit a ticket
![Support Satisfaction Rate Visual Composer support satisfaction rate](https://help.visualcomposer.com/wp-content/uploads/2021/10/support-satisfaction-rate-icon.png)
Customer satisfaction rate
More than 96% of our customers rate their customer support experience as good and excellent.
![Support Response Time Visual Composer support first response time](https://help.visualcomposer.com/wp-content/uploads/2021/10/support-first-response-icon.png)
First response time
We care about you and are proud that our average first response time is less than 60 minutes.
![Visual Composer Support Highlight Visual Composer premium support feature highlight](https://help.visualcomposer.com/wp-content/uploads/2021/10/premium-support-highlight-icon.png)
Support highlight
Our customer experience is highlighted as one of the best features by 80% of our premium users.